Online Privacy Policy

V-TServices Online Privacy Statement

Value Transformation Services Online Privacy Statement

This Statement is effective as of May 2018. The previous version of this Statement is available here.

Your privacy is important to Value Transformation Services (from now V-TServices); maintaining your trust is paramount to us.

This Statement discloses the information practices for V-TServices’ website, what type of information about our website’s users is gathered and tracked, and how the information is used, shared or otherwise processed offline.
References to V-TServices website and services in this Privacy Statement include apps, programs, and devices.

This V-TServices Online Privacy Statement supplements the V-TServices Privacy Statement.

This Statement applies to V-TServices website that link to this Statement. We may supplement this Statement with additional information relating to a particular interaction we have with you, such as a transaction document.

If you have questions or complaints regarding our privacy policy or practices, please send an email to data.privacy_v-tservices@it.ibm.com.

Index

Collection of Personal Information


Introduction

You may choose to give us personal information directly in a variety of situations. For example, you may want to give us your name and contact information to communicate with you or to do business with us if you are a supplier or a business partner. You may also provide your education and work experience in connection with a job opening at V-TServices for which you wish to be considered. If you tell us that you do not want us to use your information to make further contact with you beyond fulfilling your request, we will respect your wishes.

Website visits

We may also collect information relating to your use of our website. For example, when you visit our website we may log certain information that your browser sends us, such as your IP address (including information deriving from your IP address such as your geographic location), browser type, version and language, access time, duration of access, and referring website addresses; we may also collect information about the pages you view within our sites, the time you spent on each site and other actions you take while visiting our website.


Marketing information

Most information we collect about you comes from our direct interactions with you.


When you register for an event we may collect additional information (online or offline) in relation to the event organization, and during an event, such as participation in sessions and survey results. Events may be recorded and group photos taken. We reserve the right to use photos for promotional use. When you provide us with your business contact information (such as by handing over a business card) we may use this to communicate with you.
The information that we collect, either directly or indirectly, may be combined to help us improve its overall accuracy and completeness, and to help us better tailor our interactions with you.

Use of Personal Information

The following paragraphs describe in more detail how V-TServices may use your personal information.

Fulfilling your Transaction Request

If you request something from V-TServices, for example a service, a callback, or specific marketing materials, we will use the personal information you provide to fulfill your request. To help us do this, we may share information with others, for instance, V-TServices' business partners, financial institutions, shipping companies, postal or government authorities, such as customs authorities, involved in fulfillment. We may also contact you as part of our customer satisfaction surveys or for market research purposes.

Marketing

The personal information you provide to V-TServices, as well as the personal information we have collected about you indirectly, may be used by V-TServices for marketing purposes, i.e, to keep you informed about events and services that V-TServices sells and which may complement an existing portfolio.  Before we do so, however, we will offer you the opportunity to choose whether or not to have your personal information used in this way. You may at any time choose not to receive marketing materials from us by following the unsubscribe instructions included in each e-mail you may receive, by indicating so when we call you, or by contacting us directly (please refer to “Privacy Questions and Access” below).

If you choose to “Email This Page” to a friend or colleague, we will ask for their name and e-mail address. We will automatically send a one-time e-mail sharing the page you indicated, but will not use that information for other purposes.

Recruitment

In connection with a job application or inquiry, whether advertised on an V-TServices website or otherwise, you may provide us with information about yourself, such as a resume. We may use this information throughout V-TServices in order to address your inquiry or consider you for employment purposes.

Protect the Rights and Property of V-TServices and Others

We may also use or share your personal information to protect the rights or property of V-TServices, our business partners, suppliers, clients, or others when we have reasonable grounds to believe that such rights or property have been or could be affected. In addition, we reserve the right to disclose your personal information as required by law, and when we believe that disclosure is necessary to protect our rights, or the rights of others, to comply with a judicial proceeding, court order, or legal process served on our websites.

Children

Unless otherwise indicated, our website and services are not intended for use by children under the age of 16.

Retention

V-TServices will retain your personal information for as long as is required to fulfill the purposes for which the information is processed or for other valid reasons to retain your personal information (for example to comply with our legal obligations, resolve disputes, or enforce our agreements).

If you wish to request that we no longer use your information to provide you services, send an email to data.privacy_v-tservices@it.ibm.com.

Cookies, Web Beacons and Other Technologies


As mentioned above, we may collect information from your visits to our website to help us gather statistics about usage and effectiveness. We do so through the use of various technologies, including scripts, tags, Local Shared Objects (Flash cookies), Local Storage (HTML5) beacons, and "cookies".

What are cookies and why are cookies used

A cookie is a piece of data that a website can send to your browser, which may then be stored on your computer as a tag that identifies your computer. While cookies are often only used to measure website usage (such as number of visitors and duration of visit) and effectiveness (such as topics visitors are most interested in) and to allow for ease of navigation or use and, as such, are not associated with any personal information, they are also used at times to personalize a known visitor's experience of a website by being associated with profile information or user preferences. Over time this information provides valuable insight to help improve the user experience.

Cookies are typically categorized as "session" cookies or "persistent" cookies. Session cookies help you navigate through the website efficiently, keeping track of your progression from page to page so that you are not asked for information you have already provided during the current visit, or information needed to be able to complete a transaction. Session cookies are stored in temporary memory and erased when the web browser is closed. Persistent cookies on the other hand, store user preferences for current and successive visits. They are written on your device's hard disk, and are still valid when you restart your browser. We use persistent cookies, for example, to record your choice of language and country location.

How to express privacy preferences regarding the use of cookies

When visiting our website, you may have the possibility to set your preferences regarding cookies and other similar technologies by using the options and tools made available to you by either your web browser or V-TServices. If a cookie manager has been implemented by V-TServices, it will be displayed at your first visit to our website. Here you can also find more information on the types of cookies used. Using the cookie preferences does not result in deletion of cookies that are already on your device. You can delete cookies already on your device via the settings of your web browser.

While V-TServices website at this time do not recognize automated browser signals regarding tracking mechanisms, such as "do not track" instructions, you can generally express your privacy preferences regarding the use of most cookies and similar technologies through your web browser. Look under the heading "Tools" (or similar heading) in your particular browser for information about controlling cookies. In most instances you can set your browser to notify you before you receive a cookie, giving you the option to decide whether to accept it or not. You can also generally set your browser to turn off cookies. Since cookies allow you to take advantage of some of our website’s features, we recommend that you leave them turned on. If you block, turn off or otherwise reject our cookies, some web pages may not display properly.

Links to Non-V-TServices Websites and Third-Party Applications

To allow you to interact with other websites on which you may have accounts (such as Linkedin and other social media sites) or join communities on such sites, we may provide links or embed third-party applications that allow you to login, post content or join communities from our websites.

We may also provide you with general links to non-V-TServices websites.

Your use of these links and applications is subject to the third parties’ privacy policies, and you should become familiar with the third-party sites' privacy policies before using the links or applications. V-TServices is not responsible for the privacy practices or the content of those other websites.

Notification of Changes

If we make any material changes to this Privacy Statement, we will notify you via notification on our website, and as otherwise required by applicable law.

Privacy Questions and Access

If you have a question about this Privacy Statement or V-TServices' handling of your information, you can send an email to data.privacy_v-tservices@it.ibm.com . You can also contact us at:

V-TServices' Privacy Office
Via Circonvallazione Idroscalo snc
20090 Segrate (Mi)
Italy

In certain cases, you may have the ability to view or edit your personal information online. In the event your information is not accessible online, and you wish to obtain a copy of particular information you provided to V-TServices, or if you become aware the information is incorrect and you would like us to correct it, send an email to data.privacy_v-tservices@it.ibm.com . More information on your rights can be found in the specific section 'Your Rights' of the V-TServices Privacy Statement.